TERMS AND CONDITIONS OF USE
Last updated: [12.02.2026]
Spanish version available here
0. Identification of the Owner
These Terms and Conditions govern access to and use of the platform and training services offered through this online school (hereinafter, the “Platform”).
The Platform is owned by YA SEMOS EUROPEOS, S.L., with Tax Identification Number (CIF) B02965887 and registered office at Plaza de Reyes Magos 11, 8ª, 28007 Madrid (Spain) (hereinafter, “YSE” or the “Company”).
For any inquiries related
to these Terms or to the services offered, the User may contact YSE at the
following email address: yasemoseuropeos@gmail.com.
1. Purpose and Acceptance
1.1. By accessing, browsing, registering for, or purchasing any course or training product through the Platform, the user (hereinafter, the “User”) expressly accepts these Terms and Conditions, as well as any applicable policies published on the Platform.
1.2. If the User does not agree with these Terms, they must not use the Platform or purchase the products offered.
1.3. The Company reserves the right to modify these Terms at any time. Modifications shall apply from the moment they are published on the Platform. Continued use of the Platform after publication of changes implies acceptance thereof.
2. Electronic Contracting and Capacity
2.1. The purchase of courses and products is carried out electronically. The contract is deemed concluded when the User completes the checkout process and the Platform confirms payment.
2.2. The User declares that:
- they are at least 18 years old or, alternatively, have the legal capacity and/or necessary authorization to enter into a contract; and
- the information provided during the purchase process is accurate and up to date.
3. Conditions of Access and Use of the Platform
3.1. Access to certain content may require prior registration and/or purchase.
3.2. The User undertakes to use the Platform and its content in accordance with the law, good faith, and public order, and not to engage in any activity that may damage, disable, overload, or impair the normal functioning of the Platform.
3.3. The Company may suspend or cancel the User’s access, without entitlement to a refund, in cases of fraudulent use, breach of these Terms, or infringement of intellectual property rights.
4. Prices, Taxes and Payment
4.1. The prices of courses and products are displayed in euros (EUR) and include applicable taxes in accordance with current legislation, unless expressly stated otherwise.
4.2. The Company reserves the right to modify prices at any time, without affecting purchases already completed and confirmed.
4.3. Access to the course or product shall be granted once payment has been successfully processed and confirmed.
5. License of Use and Restrictions
5.1. The purchase of a course or product grants the User a personal, non-transferable, non-exclusive license to access the associated digital content solely for training purposes and for non-commercial use.
5.2. It is expressly prohibited to:
- copy, reproduce, distribute, publicly communicate, or transform the materials, in whole or in part, without the Company’s prior written authorization;
- share login credentials, allow third-party access, or resell access to courses;
- download, capture, or distribute content in breach of these Terms or the Platform’s technical configuration;
- use the materials for commercial purposes or for training third parties without express authorization.
5.3. Breach of these provisions may result in suspension or termination of access and in the adoption of appropriate legal actions.
6. Digital Content, Immediate Access and Right of Withdrawal
6.1. The courses, recordings, downloadable materials, resources, and other products offered through the Platform generally constitute digital content supplied in intangible form, access to which is granted immediately upon confirmation of payment, unless expressly stated otherwise on the relevant sales page.
6.2. In accordance with Article 103.m of the Spanish Consumer Protection Act (Royal Legislative Decree 1/2007) and Directive 2011/83/EU, the User acknowledges and agrees that, by expressly requesting immediate access to the digital content and once such access has begun, the right of withdrawal is lost.
6.3. By expressly accepting these Terms during the purchase process, the User consents to the immediate performance of the service and acknowledges awareness of the consequent loss of the right of withdrawal in such cases.
6.4. In products that include both digital content with immediate access and live sessions, tutoring, or complementary services, the exception to the right of withdrawal shall apply to the digital content whose access has already begun, without prejudice to the provisions set out in the Cancellation Policy published on the Platform.
6.5. The foregoing does not affect any mandatory statutory rights that may apply to the User under applicable law.
7. Refund and Cancellation Policy
7.1. The specific cancellation and refund conditions applicable to each type of product (including training with scheduled sessions and self-study training) are detailed in the Cancellation Policy published on the Platform, which forms an integral part of these Terms.
7.2. For products providing immediate access to digital content, no refund shall be granted once access has begun, in accordance with clause 6.
7.3. For products that include scheduled sessions on specific dates, specific cancellation conditions may apply in accordance with the deadlines set out in the Cancellation Policy, provided they do not contradict mandatory consumer protection legislation.
7.4. In the event of contradiction between these Terms and the Cancellation Policy, the interpretation most consistent with mandatory consumer protection regulations shall prevail.
8. Accuracy of Information and Availability
8.1. The Company endeavors to ensure that the content and information on the Platform are accurate and up to date. However, the Company does not guarantee the complete absence of typographical, technical, or content errors, nor uninterrupted access to the Platform.
8.2. The Company may make changes to the Platform, its content, structure, or availability at any time, without implying any obligation of permanent updating.
9. Links to Third Parties
The Platform may include links to third-party websites. The Company does not control and is not responsible for their content, policies, or practices. Use of such websites is at the User’s own risk.
10. Limitation of Liability
10.1. To the extent permitted by law, the Company shall not be liable for indirect damages, loss of data, loss of profits, or other damages arising from the use or inability to use the Platform.
10.2. Nothing in these Terms shall exclude or limit liability for willful misconduct, gross negligence, or any other liability that cannot be legally excluded or limited under applicable law.
11. Intellectual and Industrial Property
11.1. All content, trademarks, trade names, designs, texts, materials, videos, and resources available on the Platform are the property of the Company or third-party licensors and are protected by intellectual and industrial property regulations.
11.2. The User does not acquire any ownership rights over the content by mere access or purchase, beyond the license of use set out in clause 5.
12. Data Protection
The processing of personal data is governed by the Privacy Policy published on the Platform and carried out in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish legislation.
13. Governing Law and Jurisdiction
13.1. These Terms shall be governed by and interpreted in accordance with Spanish law.
13.2. In the event of dispute, where the User qualifies as a consumer, the courts of the consumer’s domicile shall have jurisdiction in accordance with consumer protection legislation. In all other cases, the parties submit to the courts of Madrid, unless mandatory law provides otherwise.
14. Language
These Terms may be available in more than one language. In the event of discrepancy between versions, the Spanish version shall prevail.